Contact

Got a question? We might already have the answer!
Check out our mini FAQ below — you'll find the most common questions about Luméa Sphere, its personalization options, shipping, and returns.

Can I personalize the inside of the sphere?

Yes! You can choose from a variety of visuals — beach scenes, animals, couples, babies, and more.

Is it a good gift?

Absolutely. Luméa Sphere is the perfect gift —
For birthdays, couples, new births, or simply to keep a precious memory close.

What are the delivery times?

Orders are shipped within 48 business hours. Delivery usually takes between 5 to 10 days depending on your region.

Can I change the video later?

Yes, you can replace the file at any time via a USB connection.

How can I contact you if there’s a problem?

You can write to us directly using the form below or by email . We respond within 24 business hours.

If your question isn’t listed in the FAQ, feel free to fill out the contact form below. Our team will respond with care and speed.